RevCent

Management, automation, and AI operating as one.

RevCent brings your core ecommerce operations into one connected system where management tools, automation, and AI work together seamlessly.

Sales

Sales management built to increase revenue.

RevCent turns sales into a connected management layer where automation and AI can monitor activity, trigger follow-up, recover missed revenue, and keep every sale tied to the rest of the business.

A sale starts anywhere

Bring every sales channel into the same connected operation.

Your storeCheckout
30 Day Nutrient PackQuantity: 1
$199.00
Morgan Leemorgan@example.com
Visa ···· 4242
Subtotal
$199.00
Tax
$10.04
Total
$209.04
Thank you, Morgan!Your order has been placed.

Create sales from multiple sources

  • Storefront
  • Web app
  • API
  • MCP
  • Voice Agent
  • AI Assistant

Context follows the sale

Keep the customer, payment, and business history together.

Sale #10492Paid

Customer + purchase history

Morgan Lee

Returning customer · 6 orders

Purchase history stays connected.

Payment + fulfillment

$209.04 · Visa ···· 4242

Payment captured

Shipment attached

From transaction to delivery.

Source + notes

Channel
WooCommerce
Campaign
Summer collection
Notes
Customer history attached

The next step happens

Automation and AI turn connected context into useful action.

Sale activity

  1. Confirmation sent

    The receipt and order details reach the customer.

  2. Shipment connected

    Fulfillment and tracking stay attached to the sale.

  3. AI checks for follow-up

    Connected context helps identify the next useful action.

    Review purchase historyIdentify follow-up opportunitiesKeep the team informed
  4. Outcome saved to the sale

    Every action adds to the history teams and AI can use.

Complete and connected.The sale keeps its full story.

If checkout needs help

An incomplete sale can start a recovery workflow.

AI evaluates the sale

Checks the reason, timing, and customer context.

Retry when appropriateUse the sale’s payment context.
or
Start a helpful conversationFollow up through AI Voice or email.
Recovery outcome recorded

Attempts and results stay with the original sale.

Sales management

More control
over every sale.

RevCent brings sales creation, connected records, automation, and AI into the same operation. Explore how your team can manage the work before and after checkout.

Built for teams, automation, and AI.

Ways to connect AI

Connect your tools through RevCent MCP.

  • ChatGPT
  • Claude
  • Gemini
  • Cursor
  • Grok
  • Codex

Or any tool with MCP support.

Support everyday purchases, pending orders, upsells, manual sales, and re-shipments in one connected sales system.

Create sales through WooCommerce, the RevCent web app, API, MCP, AI Voice Agents, or AI Assistants. Keep the source, customer, and order details together from the start.

Sales types
Standard · Pending · Upsell · Re-shipment
Ways to create
Storefront · Web app · API · AI

A sale continues beyond checkout. RevCent connects its payments, shipments, refunds, and customer communications so your team can follow the order with its history in view.

Automation can send order confirmations, notify connected fulfillment, and attach shipment tracking. Keep these operational updates associated with the sale for customer support, reporting, and AI.

Payment context
Transactions · Refunds · Payment history
Order progress
Confirmations · Fulfillment · Tracking

Customer questions rarely stop at a single order detail. RevCent brings the sale together with customer information, payments, shipments, emails, notes, and metadata so your team can understand the wider context.

AI can use that connected history to help explain an order, inspect previous activity, and identify a useful next step. Keep conversations and follow-up attached so future interactions can build on what has already happened.

Connected records
Customer · Sale · Payment · Shipment
Shared history
Notes · Emails · Previous activity

Ask questions about revenue, order activity, customer purchases, and sales trends using the business context connected in RevCent. AI can explore the records behind a result and turn your questions into useful reports.

Start with an overview, then investigate a particular product, customer group, or sales outcome. Use what you learn to identify follow-up opportunities and help your team decide where to focus next.

Explore performance
Revenue · Orders · Products · Customers
Go further
Patterns · Comparisons · Follow-up opportunities

An incomplete checkout can become the start of a recovery workflow. AI Assistants can evaluate the sale, its payment context, and previous attempts to determine whether a retry or customer outreach is appropriate.

Use AI Voice or email to follow up with the customer and help them complete the purchase. Keep attempts, conversations, and outcomes connected to the original sale so teams and AI can understand the result and continue from there.

Recovery options
Payment retry · AI Voice · Email follow-up
Recorded context
Attempts · Conversations · Outcomes
Customers

One place to manage, understand, and engage customers.

RevCent gives every customer a connected record that AI can understand and act from, combining identity, purchase history, payment activity, LTV, groups, support context, metadata, and engagement opportunities.

  1. Jamie Rivera

    First purchase

    New

    Starter Pack

    Quantity
    1
    Total
    $89.00
    Paid
    Customer record created

    Get to know them

    Keep their identity and first purchase together.

  2. Jamie Rivera

    Returning customer

    Active
    Orders
    6
    Lifetime value
    $684
    Customer group
    Repeat buyers
    Email updates preferred

    Understand the relationship

    Bring their history and preferences into view.

  3. Jamie Rivera

    Personal engagement

    Follow-up
    Purchase historyPreferences

    Hi Jamie, can I help with your next refill?

    Saved to customer history

    Make it personal

    Use that context for a relevant conversation.

Customer management for every stage of the relationship.

From a first purchase to a long-term customer, RevCent brings the details of each relationship into one connected record. Give your team and AI the context to manage daily work, understand customer needs, and make every interaction more useful.

Ways to connect AI

Connect your tools through RevCent MCP.

  • ChatGPT
  • Claude
  • Gemini
  • Cursor
  • Grok
  • Codex

Or any tool with MCP support.

Manage customer records with the full history

Create, find, and update customer profiles while keeping contact details connected to purchases, payments, subscriptions, shipments, and support notes. When a customer asks about an order or a renewal, your team can follow the related activity and understand what has already happened. Notes and metadata preserve the details that matter to your business.

Understand customer value and organize your audience

Use purchase history and lifetime value to understand each customer’s relationship with your business. Organize new buyers, returning customers, subscribers, or customers needing follow-up into customer groups. These reusable segments give support, reporting, and automation a shared way to identify the right audience and decide where to focus.

Put customer context to work with AI

Connect your AI tools through RevCent MCP to search customer records, review related activity, update details, and manage group membership. AI Assistants and AI Voice Agents can use the same business context for customer service and follow-up. Keep notes and outcomes connected so the next interaction builds on the relationship you already have.

Subscriptions

Management, automation, and AI for recurring revenue.

RevCent manages recurring revenue with automation and AI that monitor renewals, recover declined payments, identify churn risk, trigger follow-up, and help keep more subscribers active.

  1. Create

    Monthly Essentials

    Subscription plan

    Jamie Rivera

    $79 / month

    Active

    Customer + payment connected

    Visa ···· 4242

    Set up the relationship

  2. Renew

    Recurring renewals

    Recurring billing activity

    Cycle 01$79Paid
    Cycle 02$79Paid
    Cycle 03$79Paid
    Shipment + confirmation

    Keep billing connected

  3. Report

    Renewal summary

    A clear view of performance

    Paid cycles
    3
    Collected
    $237
    Ask AI about this subscription

    Understand the results

  4. Manage

    Renewal schedule

    Adjust future billing

    Next renewal
    Day 12Day 19
    Customer request

    “Can we move this to the 19th next month?”

    Change saved to history

    Adapt what happens next

The next cycle builds on the same history

Complete subscription and renewal management.

RevCent manages the full subscription lifecycle, from the initial purchase to recurring billing, renewal history, and ongoing customer changes. Payments, fulfillment, communication, and reporting stay connected, giving your team and AI one place to understand each subscription and manage what happens next.

Ways to connect AI

Connect your tools through RevCent MCP.

  • ChatGPT
  • Claude
  • Gemini
  • Cursor
  • Grok
  • Codex

Or any tool with MCP support.

Bring the plan, customer, and billing together

When a customer purchases a subscription product, RevCent creates the ongoing subscription and connects it to the customer, product, payment method, and billing schedule. Subscription profiles define the timing and renewal rules, while notes and metadata preserve the details your business needs to support the relationship.

Manage every renewal as its own connected record

Each billing cycle creates a subscription renewal with its payment attempts and outcome attached. For shippable products, renewals connect to fulfillment and shipment tracking, along with customer notifications. Successful payments, declines, refunds, and recovery activity remain part of the history, so your team can follow a specific renewal from billing through follow-up.

Keep changes, recovery, and reporting in the same place

Update subscription details and renewal schedules, manage suspensions or cancellations, and follow up when a payment fails. Automation and AI can use the connected history to evaluate retries and customer outreach. With subscription reporting, your team can understand collected revenue, failed renewals, and retention trends while keeping the underlying customer and billing context in view.

Put AI to work across your subscriptions.

Ask questions, monitor renewals, and take action with connected context.

Understand recurring revenue.

Ask AI for recurring revenue reports, renewal health, failed billing trends, churn signals, cohort performance, and the subscription metrics your team needs without building reports manually.

  • Revenue by plan
  • Failed renewal patterns
  • Customer and billing context
ChatGPT
Connected to RevCent
Create a subscription report for this month.
You
I pulled RevCent subscriptions, renewals, failed billing, cancellations, products, customers, and plan history. Here is the monthly recurring revenue summary.
Make it more detailed by plan, failed renewals, and churn risk.
You
I expanded the report by plan, renewal outcome, failed payment cause, churn risk, and recoverable recurring revenue.
Message ChatGPT
+ToolsRevCent↑
Subscription report
RevCent subscription reportMonthly recurring revenue
Live data
Active subs4,812↑ 6.4%
MRR$381k↑ $24k
Failed renewals42$8.7k recoverable
At risk31Needs retention
MRR trend +6.7%
Detailed subscription reportPlans, renewals, and churn risk
Updated
Top planMonthly$214k MRR
Renewal rate92.4%↑ 3.1 pts
Failed billing4227 card declines
Churn risk31High intent
✓Monthly plan is carrying growthThe Monthly Nutrient Plan has the strongest active subscriber count, lowest refund rate, and highest renewal volume.Top
!Failed renewals are concentratedMost failures are card declines on customers with successful prior renewals, making them strong recovery candidates.$8.7k
→Churn risk needs segmentationCustomers with support notes, skipped shipments, and failed renewals should be separated from voluntary cancellations.Segment
Shipping

Shipping managed from order to delivery.

RevCent connects shippable products, fulfillment accounts, shipping profiles, package tracking, customer notifications, and post-delivery engagement.

  • Sale

    A customer makes a purchase

  • Subscription renewal

    A renewal creates a shipment

  • Trial

    A trial creates a shipment

RevCent shipment

Created and managed in RevCent

Shipment #7216

Jamie Rivera
Monthly Essentials

Shipping profile attached
Customer + order connected
Shipment details

RevCent notifies your provider

Tracking updates

Tracking returns to the shipment record

Your fulfillment provider

Receives shipment details

Shipment received

Ready for fulfillment

Tracking number returned

Attached to shipment #7216

Delivery monitored

Status stays with the shipment

Tracking, delivery status, and exceptions stay connected to the order, customer, and revenue.

Customer kept informed

Tracking and delivery updates

Shipment notifications keep customers informed, with the communication history saved in RevCent.

Complete shipping and fulfillment management.

RevCent connects shipping to the rest of your business, from the purchase that creates a shipment to fulfillment, tracking, delivery, and customer follow-up. Your team and AI can work from the same shipment history, with the customer, products, payments, and communication attached.

Ways to connect AI

Connect your tools through RevCent MCP.

  • ChatGPT
  • Claude
  • Gemini
  • Cursor
  • Grok
  • Codex

Or any tool with MCP support.

Connect each shipment to the order that created it

When a sale, trial, or subscription renewal includes a shippable product, RevCent creates a shipment with the customer and order context attached. Products, fulfillment accounts, and shipping profiles stay connected to the record. RevCent notifies your fulfillment provider, giving your team a clear connection between what was purchased and what needs to be shipped.

Follow fulfillment, tracking, and delivery in one place

Tracking numbers returned by your fulfillment provider attach to the shipment in RevCent. Delivery status and tracking activity stay with that record as the package moves, so your team can follow progress, investigate delays, and understand exceptions. The shipment remains linked to the original sale and customer, preserving the business context behind each delivery update.

Keep customer support and shipping insights connected

Shipment notifications, notes, and follow-up activity help your team understand what the customer has already been told. AI can use that history to answer delivery questions and investigate affected orders. With shipping reporting, you can compare carrier performance, identify fulfillment exceptions, and understand customer impact, while AI agents monitor changing patterns and alert your team.

Put AI to work across your shipping.

Understand delivery performance, monitor exceptions, and help customers.

Understand delivery performance.

Ask AI for shipping reports, delivery performance, fulfillment exceptions, carrier trends, delayed orders, customer impact, and the shipment metrics your team needs.

  • Delivery performance
  • Carrier and fulfillment trends
  • Connected customer context
ChatGPT
Connected to RevCent
Create a shipping report for this week.
You
I pulled RevCent shipments, sales, products, fulfillment accounts, tracking events, customer notifications, and delivery statuses. Here is the weekly shipping summary.
Make it more detailed by carrier, delays, and customer impact.
You
I expanded the report by carrier, fulfillment provider, delayed shipments, customer value, open support notes, and delivery-risk orders.
Message ChatGPT
+ToolsRevCent↑
Shipping report
RevCent shipping reportWeekly fulfillment performance
Live data
Shipments1,842↑ 8.1%
Delivered93.6%On time
Delayed64Needs review
Notified98%Customers updated
Delivery performance +4.2%
Detailed shipping reportCarriers, delays, and customer impact
Updated
Top carrierUPS1,104 shipments
Delay rate3.4%↑ 1.2 pts
Exceptions18Open cases
VIP impact7High value
✓Most shipments are moving normallyDelivered and in-transit packages are within expected timing for the majority of orders.Stable
!UPS Ground delays increasedA recent delay cluster is affecting high-value orders from one fulfillment account.Review
→Customer impact needs follow-upPrioritize delayed VIP shipments, send proactive updates, and queue support tasks for exceptions.Act
Products

Support for multiple product types.

RevCent product management supports standard products, subscriptions, trials, bundles, fulfillment settings, imports, API creation, product groups, and tax profiles.

One-time

Sell a product once.

Essentials Pack

Everyday essentials in one purchase.

$49

One purchase

PaymentCollected
ShipmentCreated
A single connected sale.

Subscription

Keep the relationship going.

Monthly Essentials

A recurring order, connected each cycle.

$39 / month

Recurring billing

  1. Start
  2. Renew
  3. Renew
Each renewal stays connected.

Trial

Let customers try, then convert.

Starter Trial

An introductory offer with a next step.

Try it first

Introductory offer

Trial
Next stepSale or subscription
Your configured conversion.

Bundle

Group multiple products.

Daily Routine Kit

Three essentials in one connected offer.

3 products

One bundle

Daily
Night
Travel
Multiple items, managed together.

Shared business context

  • Shipping profiles

    Connect fulfillment settings.

  • Tax profiles

    Apply the right tax settings.

  • Product groups

    Organize related products.

  • Reporting

    Understand product performance.

Complete product and catalog management.

Build your catalog around how you sell. RevCent brings one-time products, subscriptions, trials, and bundles into the same connected system, with the billing, fulfillment, and tax settings each offer needs. Your team and AI can follow product performance through sales, customers, renewals, and shipments.

Ways to connect AI

Connect your tools through RevCent MCP.

  • ChatGPT
  • Claude
  • Gemini
  • Cursor
  • Grok
  • Codex

Or any tool with MCP support.

Build offers for different ways to buy

Create standard products for individual purchases, subscription products for recurring orders, trials with configured conversion rules, and bundles that group multiple items. Keep each offer connected to the sales and customers it creates. Subscription management carries recurring products into ongoing billing, while trial settings define how an introductory offer can become a sale or subscription.

Keep catalog organization and operational settings together

Organize related products into groups and connect each product to the tax and fulfillment settings it needs. Imports and API creation support bringing product data into RevCent, while shipping profiles connect shippable products to fulfillment and delivery. Those relationships keep your catalog tied to the work that follows a purchase, rather than leaving product details separate from daily operations.

Understand performance beyond the product sale

Use product reporting to examine revenue, purchase volume, bundle performance, subscription activity, refunds, and customer segments together. AI can investigate which products are growing, where refunds are concentrated, and how fulfillment affects the customer experience. Scheduled agents can compare recent sales with expected demand and notify your team when a product needs attention, using the connected history behind the numbers.

Put AI to work across your products.

Understand product performance, monitor demand, and find opportunities in your catalog.

Understand product performance.

Ask AI for product performance reports, revenue by product, bundle behavior, subscription impact, refund trends, fulfillment issues, customer segments, and catalog-level opportunities.

  • Revenue and sales by product
  • Bundle and subscription performance
  • Refund and customer patterns
ChatGPT
Connected to RevCent
Create a product performance report for this week.
You
I pulled RevCent products, sales, subscriptions, bundles, refunds, fulfillment, customers, and metadata. Here is the weekly product performance summary.
Make it more detailed by product, refund rate, and upside.
You
I expanded the report by top product, bundle conversion, subscription attachment, refund concentration, and product-level growth opportunities.
Message ChatGPT
+ToolsRevCent↑
Product report
RevCent product reportWeekly catalog performance
Live data
Top product$42.8k30 Day Pack
Units sold1,284↑ 11.8%
Refund rate2.1%↓ .4 pts
Bundle attach18%Upside
Product revenue +11.8%
Detailed product reportProducts, refunds, and upside
Updated
Top product30 Day$42.8k revenue
Bundle attach18%↑ 3.8 pts
Refund risk2.1%Low
Upside$12.4kBundles
✓30 Day Nutrient Pack is leading revenueThe product has the strongest unit volume, recurring purchase behavior, and low refund pressure.Top
!Bundle conversion has room to growCustomers buying the primary product are under-attaching the Pro Bundle compared to similar cohorts.Upside
→Recommended next actionReview bundle placement, monitor refund notes, and test a higher-visibility product offer.Act
Users

Keep user access organized and secure.

RevCent lets businesses organize administrators, supervisors, employees, permissions, abilities, activity, organizations, metadata groups, presets, and associations.

01Organize

Alex

Administrator

Jamie

Supervisor

Taylor

Employee

Keep your people organized.

02Define

Tailored access

  • Permissions

    Define access to tools

    Configured
  • Abilities

    Match actions to roles

    Configured
  • Presets

    Apply a saved setup

    Configured

Match access to responsibilities.

03Work

Work stays connected

  • Customer reviewed

    Customer details checked

  • Shipment updated

    Tracking number added

  • Note added

    Context saved to the customer

Keep everyday activity visible.

User management built around your team.

Give the people behind your business a clear place to work. RevCent brings staff accounts, roles, permissions, and activity together, so you can manage access as your team and operations grow.

Organize staff by role and business

Create and manage individual staff accounts in the RevCent web app. Choose Administrator, Supervisor, or Employee roles to reflect each person’s responsibilities. Administrators have broad account access, while Supervisors and Employees belong to one or more Organizations. Use those Organizations to group teams by brand, store, or operating unit, with Campaign associations defining which sales, customers, and related commerce records those teams can see.

Define what each user can see and do

Match staff access to the work each person handles. Organization associations shape record visibility, while permissions determine which actions a Supervisor or Employee can perform. Configure access for tasks such as reviewing customers, updating shipments, or adding notes. Abilities provide broader controls, including access to list pages and whether a Supervisor can manage Employee accounts. Together, these settings support focused access for customer service, fulfillment, and team management.

Review activity as your team grows

Review a user’s activity in the RevCent web app to understand their page visits, searches, actions, and notes during a given period. Individual accounts make it easier to follow up on a support issue, check whether a task was handled, or understand how staff use the account. Update user details, status, Organization assignments, and permissions as responsibilities change, while keeping customer and operational notes available as context for daily work.

Notes

Keep the business memory attached to everything.

Notes help teams capture context, support customers, monitor activity, cascade information across related records, and trigger extended workflows.

  • Your team

    Capture a support detail

  • AI & voice agents

    Summarize an outcome

  • API & automation

    Record operational context

Notes that stay useful

Connected records
  • Customer requested an afternoon callback.

    Customer · Jamie Carter
    Team
  • Renewal follow-up discussed during the call.

    Subscription renewal · #1084
    AI Voice
  • Warehouse confirmed the updated instructions.

    Shipment · #7216
    Automation