AI - RevCent

Full context

RevCent gives AI the context and power to act.

RevCent brings the moving parts of your ecommerce business into one operating layer: customers, orders, payments, subscriptions, products, support, operations, revenue, workflows, and history. Instead of guessing from fragments, AI can work from the complete picture.

01 AI needs the full business picture Customer history, revenue movement, operational reality, and business memory need to be available together instead of scattered across disconnected tools.

Customer history Revenue movement Operational reality

02 RevCent centralizes and connects it RevCent brings customers, payments, subscriptions, products, support, workflows, permissions, API access, and MCP access into one operating layer.

Centralizes Organizes Connects

03 AI can understand, reason, and act Once AI has the context and connection, it can report, explain changes, find risks, prepare actions, create workflows, and move the business forward.

Understand Reason Act

Capabilities

RevCent turns AI into your ecommerce expert.

Once AI can operate from RevCent’s centralized business layer, it can report on performance, reason through what changed, and prepare actions that move revenue forward.

AI for reporting. Ask for the state of the business and AI can turn RevCent’s centralized context into dashboards, KPIs, trend lines, and executive summaries.

Generate dashboards from live business context.

Summarize KPIs, trends, and revenue health.

Highlight what needs attention next.

ChatGPT

Connected to RevCent

Report on the business this month. Show me KPIs and what needs attention.

You

I combined revenue, subscriptions, products, campaigns, refunds, and payment risk into one live executive report.

Now break it down by what is improving and what needs attention.

You

Revenue and MRR are improving. Refunds are down overall, but Starter Kit support notes and shipping delays still need attention.

Message ChatGPT

＋ToolsRevCent

↑

Generated report

RevCent operating dashboard

Monthly executive performance

Live data

Net revenue$842.6k↑ 18.4%

Subscription MRR$118.2k↑ 12.1%

Refund rate3.42%↓ 0.8 pts

Chargebacks0.38%↓ 0.12 pts

Revenue trend +18.4%

AI for reasoning. Ask why something changed and AI can trace the cause across products, traffic, customer notes, fulfillment, payments, and revenue history.

Trace problems across connected systems.

Explain the likely cause behind changes.

Prioritize what deserves action first.

Monitor refund activity continuously. If a spike appears, use RevCent MCP to compare products, traffic sources, support notes, fulfillment timing, payments, and revenue history, then explain the likely cause.

Refund spike monitoring agent

Running with RevCent as the system of record. The agent watches refund patterns, detects abnormal movement, delegates checks, and assembles a cause-backed explanation before the spike becomes expensive.

MonitorWatch refund rate, product cohorts, traffic sources, and customer segments.

InspectCheck fulfillment delays, support notes, shipment timing, and account events.

ExplainConnect the strongest signals into a ranked cause chain.

Refund spike detected in Starter Kit cohortalert

Paid traffic source and delayed delivery overlap confirmedevidence

Likely cause: campaign-fit issue amplified by fulfillment timingexplained

AI for acting. Send live business events into an agentic workspace and AI can inspect the customer, write a personalized message, and send the right follow-up email.

Receive new sale events from RevCent.

Check customer history, risk, value, and notes.

Create and send customized follow-up emails.

revcent-ops — sale-event.ts

Cursor

sale-event.tsagentterminal

1 const sale = await revcent.events.newSale();

2 const customer = await revcent.customers.get(sale.customerId);

3 const context = await revcent.customers.history(customer.id);

4 const email = await createVipEmail(sale, customer, context);

5 await revcent.emails.send(email);

6 return email.deliveryStatus;

Cursor Agent RevCent event received

New sale RC-10482 was sent from RevCent. Check the customer for VIP status, purchase history, refund risk, and subscription context. If qualified, create and send a customized thank-you email with the best next offer.

✓Loaded George Washington customer history and 8 completed ordersmcp

✓Generated personalized VIP email using order, notes, and bundle affinitydraft

→Sent customized thank-you email with post-purchase bundle offersent

MCP

Connect any AI tool directly to RevCent.

Chat from the AI tools your team already trusts, or connect agents that can investigate, report, build, and prepare actions. RevCent gives every AI interface the same centralized ecommerce context, memory, and operating layer.

KB API MD

Use RevCent through chat, IDEs, or autonomous agents. ChatGPT, Codex, Claude, Grok, OpenAI Workspace Agents, Claude Managed Agents, Cursor Agents, custom AI apps, and MCP-capable clients can connect to the same operating layer.

RevCent connected

Chat using any app or IDE. Use ChatGPT, Codex, Claude, Grok, or the interface your team already lives in. RevCent gives each one the centralized business context AI needs to be useful.

ChatGPT

RevCent MCP

Chat directly using ChatGPT.Ask business questions, request charts, find revenue leaks, and act from a familiar ChatGPT conversation.

ChatGPT ▾

What should I focus on to make more money this week?

I checked RevCent. Failed renewals and the Pro Bundle campaign are the two highest-value opportunities.

$18.7k potential near-term revenue

Message ChatGPT

CCodex

RevCent MCP

Work through Codex with RevCent context.Let a coding agent inspect operational data, draft workflows, edit logic, and test changes before approval.

Improve the failed-payment workflow using live RevCent context. Test it before requesting approval.

recovery-agent.jsedited

const failures = await revcent.

BigQueryRunQuery(query);

const plan = scoreRecovery(failures);

await revcent.TriggerFunctionDryRun(plan);

✓ RevCent MCP connected
✓ 18 workflow tests passed
✓ $9.4k recovery plan prepared

Claude

RevCent MCP

Analyze the business inside Claude.Use Claude to review operating health, produce artifacts, and reason across RevCent customer and revenue context.

How can I help?

Review the health of my ecommerce business and tell me what deserves attention first.

I reviewed your connected RevCent account. Revenue is growing, but the Starter Kit campaign has rising refunds and two fulfillment patterns worth investigating.

Business health artifact connected to RevCent

Starter Kit refundsProduct expectations + shipping delays

+1.2%

Pro Bundle opportunityBest revenue quality this month

+31%

Grok

RevCent MCP

Ask Grok with RevCent context.Use Grok to search, reason, and summarize live ecommerce opportunities through RevCent MCP.

Grokconnected apps · RevCent MCP

Use RevCent to find the boldest move I can make this week.

I checked live RevCent context. Your biggest move is combining failed-payment recovery with a Pro Bundle push for customers who already showed upgrade intent.

$18.7knear-term upside

31%bundle lift

14renewals at risk

Ask anything↵

Connect any AI agent. OpenAI Workspace Agents, Claude Managed Agents, Cursor Agents, OpenClaw, and custom MCP agents can use RevCent as the connected environment for reporting, investigation, building, testing, and action.

OpenAI WorkspaceShared agents with RevCent MCP context

Claude Managed AgentsDelegate research, reporting, and workflows

Cursor AgentsBuild and test using live business context

OpenClaw AgentsRun local automations and recurring checks

MCP connection

RevCent

The operating layer that gives every agent the same live ecommerce context, memory, tools, and guardrails.

Report Investigate Build Act

AI Voice Agents

Native AI Voice for support and outreach.

RevCent’s AI Voice can answer inbound calls, place outbound calls, verify customers, inspect live account context, resolve payment and shipment issues, create notes, and prepare follow-up actions directly inside the operating layer.

KB API MD

Accept inbound calls. When customers call in, RevCent’s AI Voice can verify who they are, inspect live account context, answer questions, resolve issues, create notes, and prepare the next action while the conversation is still happening.

Customer Support

Inbound

GW

Shipment help George Washington · verified customer · 8 orders

MethodInbound

TopicShipment

ContextFull profile

1

Verify the callerAttach sales, subscriptions, payment methods, shipment status, and notes.

2

Resolve the requestCheck live RevCent context and answer while the call is happening.

3

Update the recordSend the follow-up, save the note, and keep the customer profile current.

Transcript

AI

AI VoiceThanks for calling support. I found your RevCent customer profile and verified your account.

GW

CallerI’m trying to check whether my shipment is still on the way.

AI

AI VoiceI see the latest carrier scan. It is delayed, but still moving, and I can resend the tracking email now.

GW

CallerGreat, thanks. Please send the email so I have the tracking link again.

Make outbound calls. When a payment is declined, RevCent’s AI Voice can call the customer, explain the issue, help them complete the purchase, and keep the outcome connected to the sale.

↑Checkout Help

Outbound

RC

Declined payment event Sale attempt · Incorrect CVV · $209.04

MethodOutbound

GoalComplete sale

ContextCart + payment

1

Call with contextUse the customer, cart, product, and declined payment event.

2

Fix payment detailGuide the customer to verify the CVV and retry checkout.

3

Save the outcomeAttach the result to the customer, sale attempt, and recovery workflow.

Transcript

AI

AI VoiceHi George, this is checkout support. I’m calling because your order did not complete.

GW

CallerI was trying to buy it, but checkout said the payment failed.

AI

AI VoiceThe issue looks like an incorrect CVV. Please double-check the three-digit code on your card and try the same checkout again.

GW

CallerThat makes sense. I’ll re-enter the CVV and try the checkout again now.

AI Assistants

Native AI Assistants for custom workflows.

RevCent AI Assistants are focused internal agents that can summarize accounts, prepare follow-ups, check failed payments, draft notes, and surface the next action using live customer, payment, order, workflow, and business context.

KB API MD

Create any workflow you need. RevCent AI Assistants are lightweight agents built for focused jobs: summarizing accounts, preparing follow-ups, checking failed payments, drafting notes, and surfacing the next simple action without launching a full agent workflow.

AIRevCent AI Assistant

Flow builder

Start Payment declined RevCent detects a failed renewal payment.

Step Check context Assistant reviews customer value, decline type, and recent account activity.

Branch Recoverable? Choose the safest path based on customer and payment signals.

Action Retry card Run the saved-card retry during the best recovery window.

Result Payment recovered Revenue is recovered and customer history is updated.

Step Send update If recovery is not safe, send the customer a clear payment update.

Result Follow-up created Assistant drafts the task and adds the account note for the team.

Memory

RevCent gives AI durable business memory.

Projects are RevCent’s long-term context workspaces. They keep the purpose, scope, related RevCent entities, Project Notes, decisions, warnings, and follow-up items together so users, AI Assistants, AI Voice Agents, MCP clients, and external agents understand not just what exists, but why it exists.

API MD

01 Context stays attached.

Projects keep the purpose, scope, related RevCent entities, and business objective together so AI sees the work as a whole.

02 Decisions are remembered.

Project Notes preserve approvals, warnings, assumptions, setup history, and follow-up items instead of letting them disappear.

03 AI works from history.

Assistants, Voice Agents, MCP clients, and external agents can retrieve project memory before reporting, building, or acting.

04 Work gets safer over time.

Durable memory reduces repeated discovery, keeps agents in scope, and gives every future action better business context.

Put AI to work across your entire business.

RevCent gives AI the context, tools, memory, and internal capabilities it needs to become useful beyond a chat window. Connect the AI tools you already use, activate RevCent’s native AI, and let everything work from one ecommerce operating layer.

Connect external AIUse ChatGPT, Claude, Cursor, agents, custom apps, or any MCP-capable client with RevCent context.

Use native AIDeploy AI Voice and AI Assistants directly inside RevCent for calls, workflows, follow-up, and recovery.

Give AI memoryProjects keep purpose, decisions, related records, notes, and context attached for future AI action.

Contact RevCent

AI that is fully wired into your business.

RevCent gives AI the context and power to act.

RevCent turns AI into your ecommerce expert.

Connect any AI tool directly to RevCent.

Native AI Voice for support and outreach.

Native AI Assistants for custom workflows.

RevCent gives AI durable business memory.

Put AI to work across your entire business.